Wedding & Event Policies

 

Deposits

All events and weddings require a deposit payment of 20% of the total quoted amount to secure us for your event or wedding date. No dates are confirmed until this deposit has been received by us or a payment receipt is forwarded to us. This deposit is then credited to your final invoice amount. The remainder of your invoice is due 30 days prior to your event. 

 

Cancellations and Postponements

We understand that cancelling and postponing events can be tricky, especially when it comes to deposits you have paid to secure your event vendors. We will happily move your 10% deposit to a new date for you, providing we are available on your new date and notice is given. We require 6 weeks notice for deposits to be credited towards your new date (provided we have confirmed availability) for 12 months from your original date. Any cancellations made within 6 weeks of your event or wedding date will unfortunately result in your deposit being forfeited. 

Unfortunately we cannot provide a refund of your deposit for simple change of mind. 

For Covid related postponements, please see the Pandemic Affected Events policy below. 

 

Pandemic Affected Events

We understand that the current Covid Pandemic can make it extremely overwhelming to plan your event or wedding. We are more than happy to rearrange your event or wedding date subject to availability and our already confirmed events. Therefore, we encourage strong communication from you regarding any possible postponements or cancellations. Our above general cancellation and postponement policy applies for all Covid affected events and weddings with the exception of 6 weeks notice required. We do however require 3 weeks notice, however this will be assessed on a case by case basis based on the Government Health Advice or Orders.